TERMS OF SERVICE

Please read these Terms of Service carefully before using the www.rayzah.com website.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Website Usage

The use of the website for commercial purposes or as a third party on behalf of a user is not allowed unless it is explicitly told to us beforehand with the consent of the user. Any breach of these terms and conditions will lead to revocation of the order and other possible penalties.

The information posted on the website in terms of conditions is subjective to the person making them. Any views made by the customers are in no way the representation of the views of us. Certain features are only available if you register. Should you register then you are liable to provide information accurately to the best of your ability. If there are changes to that information, then you must make those changes immediately. Members are personally liable and responsible for the safe keeping of their accounts and passwords and are advised to not share them under any condition. Any illegal activity done under the username of a user would make that user personally liable for it. If you however are facing problems regarding some illegal activity via your account but that is not done by you then you may inform us.

Pricing and Acceptance of Order

It is the right of us to refuse or cancel any order for any reason at any time. You may be asked for further information (not just limited to the phone number and the address) before we accept your order. (In terms of payment via credit or debit cards, we reserve the right to get further verification regarding identification, personal information, the residence, place of delivery and the ability for the use to make the payment by the user (like banking information). The inability or the lack of provision of such information may lead to us cancelling your order immediately. If there is doubt or suspicion regarding fraudulent activity and misuse of credit card or debit card to make a payment for the purchase of product will also lead to the possible cancellation of the order immediately.)

It is our duty to provide the information posted on the website as accurately as possible. However, there might be errors, such as the product being mispriced. It will be our top priority to make the corrections as soon as possible. However, we reserve the right of refusal and cancelation of an order at any given time for which we may or may not inform you. We have the right to cancel or refuse delivery even if you have paid in case the product is mispriced or not showed correctly, we will compensate for the charged credit card price in case the order is cancelled or refused.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You have to be verified on PayPal to help confirm your identity. The only user will valid information will be entertained.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Delivery Method and Time

Products are sent as soon as possible via e-mail (the one which the end user registers on the website) after processing the order. The estimated delivery time is 5 minutes to 8 hours submitting the order in the system. If the order delivery is delayed once the 8 hour time period has passed, the customer should contact our customer service by live chat or e-mail.

Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, the act or omission of government, highway authorities or any telecommunications carrier, operator or administration or other competent authority, the act or omission of any Internet Service Provider, or the delay or failure in manufacture, production, or supply by third parties of equipment or services, and the party shall be entitled to a reasonable extension of its obligations after notifying the other party of the nature and extent of such events.

Intellectual Property Rights

All copyrights, trademarks, service marks belong to the corresponding owners/publishers and we are not related or associated to any of the said owners/publishers in any respect. All services offered on the website are offered by us, not the owners/publishers.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

For customer service inquiries or disputes, You may contact us by email at [email protected]

Where possible, we will work with You and/or any user selling on our website, to resolve any disputes arising from your purchase.

Refund/Replacement Policy

  1. Refunds are only applicable when there is an error or mistake made from our side. Replacement of the sold account is applicable for a period of 20 days of purchase with any of the following condition met:
    • No game has been played on the account by the buyer.
    • You have been provided with a wrong account mistakenly.
    • The rank has become inactive upon purchase.
  2. In case of an account being compromised or locked, the customer must notify us as soon as possible so we can try recovering the account within the next three business days once the complaint has been received. We will not be held accountable if the compromised account gets a VAC
  3. Any account purchased from us and is VAC banned or Over-Watched due to cheats or any other illegal activity use by end user will not be entertained by us.
  4. We will not be responsible for any account sold by the end user to any other person.

Glossary of Terms

  1. VAC (Valve Anti-Cheat):If a user connects to a VAC-Secured server from a computer with identifiable cheats installed, the VAC system will ban the user from playing that game on VAC-Secured servers in the future.

The VAC system reliably detects cheats using their cheat signatures. Any third-party modifications to a game designed to give one player an advantage over another is classified as a cheat or hack and will trigger a VAC ban. This includes modifications to a game’s core executable files and dynamic link libraries. While server admins may choose to ban specific players, server admins cannot VAC ban players.

The following will not trigger a VAC ban:

  • Using chat programs like X-Fire or Overwolf
  • System hardware configurations
  • Updated system drivers, such as video card drivers
  1. Over-Watch: The Over watch lets the CS:GO community regulate itself by allowing qualified and experienced members of the community (‘investigators‘) to review reports of disruptive behavior, determine whether those reports are valid, and apply temporary bans if appropriate.

We recommend contacting us for assistance if you experience any issues receiving or using our accounts.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Via email: [email protected]

Via Live Chat on our website: https://rayzah.com